Digital Growth Proposal

Building the digital engine
for Boise Automotive Service

Without a deliberate strategy, you get the business people assume you handle — not the business you actually want. This proposal uses AI, generative engine optimization, and precision targeting to change that — putting you in front of the right customers, for the right services, before they ever call another shop.

Prepared by
Cullari & Wardell
Date
March 2026
Scope
Website + SEO + CRM + Geo
01

The Problem & The Opportunity

Without a deliberate digital strategy, you don't choose the work that walks through your door — the market decides for you. Customers perceive you based on whatever they've heard or assumed, and you end up competing on price for commodity jobs instead of attracting the high-margin services you're built to deliver. With 400+ reviews and a 4.7-star rating, the trust is already there. The opportunity is using that trust — combined with cutting-edge AI tools and precision targeting — to carve out exactly the market position and the business you want.

The Problem

Without deliberate action, you get the business you're perceived to handle — not the business you actually want. Other shops and dealerships are already advertising for the same high-margin services. If you're not actively shaping how people find you, someone else is shaping it for you.

The New Playbook

AI and Generative Engine Optimization (GEO) are rewriting how customers find local services. When someone asks ChatGPT, Siri, or Google "where should I get my brakes done in Boise?" — the shop that's optimized for those systems gets the call. This is the new SEO, and almost no local shops are doing it yet.

The Solution

Use AI-powered tools, GEO, precision geofencing, and a smart CRM to deliberately attract the customers and the services you want — shocks, struts, brakes, diagnostics. The CRM integration with Shopmonkey also means we can target your existing customers with the right services at the right time — turning one-time oil changes into high-margin relationships. Stop waiting for the right work to find you. Go get it.

02

Scope of Work

Six integrated systems that work together to drive leads, retain customers, and build your digital presence across every channel that matters.

Super Landing Page

A new, high-conversion website that replaces the current GoDaddy site. Real shop photos, integrated blog, chat agent, lead capture, and CRM connection — built to convert visitors into booked appointments.

One-Time Build

Blog, Local SEO & AI Search

Aggressive local SEO and content program targeting top placement for Treasure Valley auto repair searches. Google Business Profile optimization, local citations, 3 posts per week — optimized for Google's local pack, organic rankings, and AI-assistant citation.

Ongoing

Chat / Quiz Agent

An AI-powered chat agent on the site that diagnoses customer issues, builds service personas, captures email consent, and feeds data directly into the CRM.

Integrated

CRM & Email Program

Proprietary CRM with Shopmonkey integration — importing historical customers, tracking interactions, and powering automated email campaigns that keep you top of mind.

Ongoing

Geofencing Campaigns

Precision-targeted ads around auto row, competitor shops, and dealerships — served across Google Display, Yahoo, Bing, and 150,000+ apps and sites via our demand-side platform.

Monthly

Shopmonkey Integration

Full data bridge between your shop management system and the new CRM — customers, orders, vehicles, and invoice history synced for smarter marketing and customer retention.

Setup + Sync
03

The New Website

Your current GoDaddy site is an online brochure. The new site is a lead-generating, relationship-building platform — designed to convert every visitor into a booked appointment or a captured lead.

📷

Real Photography

Your actual shop, your actual vehicles, your actual work. Your technicians snap photos on-site — phone photos of the bays, lifts, vehicles, and work in progress. We handle all editing, optimization, and placement. Customers recognize the location from the ad and land on a site that matches. No stock photos. No generic mechanic imagery. No photographer needed.

💬

AI Chat Agent with Permanent Memory

Built into every page — answers questions about services, diagnoses common issues, and captures lead information 24/7. And it remembers every returning visitor forever. A customer who chatted about brake noise six months ago comes back and the agent already knows their vehicle, their history, and their concerns. No starting over. No repeating themselves. It's like having your best service advisor on every page, 24/7, who never forgets a face.

📝

Blog / Content Hub

Integrated blog section powers your SEO and AI-search strategy. Every post builds domain authority and creates another entry point for customers searching for auto repair.

🔒

Lead Capture & CRM

Email consent capture, quiz data, and form submissions all flow directly into your proprietary CRM — connected to Shopmonkey for a complete view of every customer relationship.

Not just a website — a conversion system.

The site is positioned as a lead-generating, relationship-building platform, not just an online brochure. Every element — from the hero section to the footer — is designed to move a visitor from "browsing" to "booked." Ad creative will align visually with the site so customers recognize the location the moment they land.

04

Blog, Local SEO & AI-Search Strategy

When a customer's check engine light comes on, they don't call a shop first — they search. We make sure Boise Automotive Service is the top result in the Treasure Valley, whether they're searching Google, asking ChatGPT, or talking to Siri.

Local SEO

Local Search Dominance

Aggressive local SEO strategy built to put Boise Automotive Service at the top of every relevant search in the Treasure Valley. Google Business Profile optimization, local citation building, geo-targeted keyword strategy, neighborhood-level content, and schema markup that tells Google exactly where you are and what you do. Blog content targets high-margin services — brakes, shocks, struts, diagnostics — and the exact symptoms customers type when something goes wrong.

The goal

Top placement in Google's local pack and organic results for "auto repair Boise," "mechanic near me," and every high-intent service search in the Treasure Valley.

AI Schema

Generative Engine Optimization

Invisible AI schema structured so ChatGPT, Bing, Gemini, and Siri can understand your services, recognize your business locally, and surface your shop as a recommended provider when users describe problems.

The goal

When someone asks an AI "my car is making a noise" or "check engine light on in Boise," your shop is in the answer — by name.

Why This Matters More Than Traditional Ads Alone

A well-written blog post that ranks on Google or gets cited by an AI assistant works for you indefinitely — 24 hours a day, 365 days a year. For a local shop competing against dealership service centers with massive ad budgets, organic placement through SEO and AI schema is the great equalizer. One blog post that answers "why is my steering wheel shaking" can outperform thousands in ad spend — because it builds trust at the exact moment a customer needs you.

The Publishing Cadence

An aggressive, front-loaded schedule to establish Boise Automotive Service as the local authority.

Phase 1 Weeks 1–8
3 blogs per week

~24 posts in 8 weeks. Foundation-building sprint. High-volume publishing signals authority to both Google and AI systems. Content targets high-margin services, common symptoms, and local auto repair questions.

Brake symptoms Dashboard lights Shock & strut wear Oil change intervals AC troubleshooting Pre-purchase tips
Phase 2 Months 3–6
2 blogs per week

~26 posts over 90 days. Sustainable cadence focused on deepening authority. Posts respond to search trends, seasonal service needs, and gaps identified from Phase 1 performance data.

Seasonal prep Idaho road trips Classic car care Towing & emergency Customer stories Service comparisons
50 blog posts in 6 months

Each post is a permanent asset — optimized for Google, structured for AI citation, and written to address the exact questions Treasure Valley drivers are asking. This is the kind of content library that turns a local shop into the first name someone hears when they need a mechanic.

05

Chat / Quiz & Service Persona Capture

An AI-powered agent on the site that doesn't just answer questions — it builds a profile of every visitor, diagnoses their needs, captures consent, and feeds actionable data into your CRM. And it remembers every returning visitor permanently — so the conversation picks up right where it left off, every time.

How It Works

1

The Service Quiz

A guided diagnostic built into the site that asks targeted questions about the customer's vehicle, current issues, maintenance habits, and service priorities. It's conversational, not clinical — like talking to a knowledgeable advisor at the service counter.

2

The Service Persona

Every answer builds a customer profile — their vehicle type, driving habits, maintenance behavior, and typical issues. The system creates a "service persona" that powers personalized messaging: "It's time for your oil change," "Spring tire check coming up," "Your brake pads are likely due based on your mileage."

3

Permanent Memory & CRM Handoff

The agent remembers every visitor forever. A returning customer is greeted by name, with full context of their previous conversations, vehicle details, and service history. It collects email consent and passes all data into the CRM — where it merges with Shopmonkey history for a complete view. No manual data entry. No lost leads. No starting over.

📈

Segmented Outreach

Use quiz data to segment customers by vehicle type, service needs, and maintenance behavior — then target each segment with relevant offers and reminders.

🕑

Timed Reminders

Trigger automated messages based on service intervals: oil changes, tire rotations, brake inspections, seasonal prep — all personalized to each customer's vehicle and habits.

💰

High-Margin Targeting

Identify customers likely to need high-margin services — shocks, struts, transmission work — and proactively reach them before they go elsewhere.

06

CRM & Email Program

A proprietary CRM that brings together your Shopmonkey data, website leads, and quiz responses into one system — powering automated emails that keep every customer in your orbit.

CRM

Proprietary Customer Platform

Store and segment customer data from new site visitors, quiz takers, and imported historical customers from Shopmonkey. Track each customer's journey and interactions across every touchpoint.

  • Customer profiles with service history
  • Vehicle information and maintenance timeline
  • Quiz responses and service persona data
  • Email engagement tracking
  • Lead source attribution
Shopmonkey

Integration & Data Bridge

Export existing customer database — names, addresses, emails, phone numbers, and invoice history — from Shopmonkey. Integrate CRM to view customers, orders, vehicles, and inventory.

  • Historical customer import (CSV export)
  • Customer and order sync
  • Vehicle records and service history
  • Integration flow confirmed with Shopmonkey rep
  • Ongoing data bridge for new transactions
07

Geofencing & Geo-Targeting

Precision-targeted campaigns that put Boise Automotive Service in front of the right people at the right time — especially when they're at a competitor or on auto row.

📍

Auto Row

Target customers browsing dealership lots and service bays on Fairview Ave and surrounding auto row. Reach them with competitive pricing on the services dealerships overcharge for.

🎯

Competitor Shops

Geofence competitor repair shops within a mile radius and beyond. When a potential customer is at another shop, show them why Boise Automotive Service is the better choice.

💸

High-Margin Focus

Campaigns specifically focused on driving the service categories agreed upon with Daniel — shocks, struts, brakes, rotors, and other high-margin work that moves the needle.

Demand-Side Platform (DSP)

We use a demand-side platform to buy impressions across Google Display, Yahoo, Bing, apps, and 150,000+ sites and apps — appearing in Google's ecosystem without relying on traditional Google AdWords alone. This gives you the reach of a major advertiser at a fraction of the cost, with GPS-verified targeting that ensures your ads are shown to people physically near the locations that matter.

Phase 1
First 90 Days

Foundation

Build and deploy the landing page, blog engine, CRM/quiz/email foundation. Start publishing blogs aggressively to build SEO and AI presence. Geofencing begins setup.

Phase 2
Days 91–180

Scale

Layer in and scale geo-targeting and retargeting. Re-engage site visitors. Reach in-market local users searching for auto-related terms. Optimize campaigns based on Phase 1 data.

08

Investment

A clear, itemized structure — one-time setup costs and predictable monthly fees.

One-Time Setup

Super Landing Page
New high-conversion website with integrated blog, AI chat agent, lead capture, and CRM connection. Replaces existing GoDaddy site. Photography sourced from your technicians on-site (phone photos) — we handle all editing, optimization, and placement.
$1,250
Geofencing Setup
Campaign architecture, geofence zone configuration, DSP integration, creative development, and targeting strategy for auto row and competitor locations.
$800
CRM & Email Startup
CRM configuration, Shopmonkey data import, customer segmentation setup, email template buildout, nurture flow architecture, and automated campaign configuration.
$800
Blog, Local SEO & AI-Search — Content & Setup
Includes all 50+ blog posts written, optimized, and published over 6 months (3x/week for 8 weeks, then 2x/week). Blog engine configuration, aggressive local SEO strategy, Google Business Profile optimization, local schema markup, keyword targeting, content calendar, and AI-search optimization (ChatGPT, Gemini, Siri). All content creation, publishing, and ongoing SEO management included — no additional content fees.
$600
Total one-time investment
$3,450

Monthly Recurring

Geofencing Ad Spend
Monthly media budget for impressions across Google Display, Yahoo, Bing, and 150,000+ apps and sites. GPS-verified targeting in the Treasure Valley.
$1,000Per Month · 90-Day Commitment
Geofencing Management
Ongoing campaign management, optimization, reporting, audience refinement, and creative refresh. Hands-on management — not set-and-forget.
$800Per Month · 90-Day Commitment
Email Campaigns
Ongoing email campaign management — service reminders, seasonal promotions, maintenance nudges, and nurture flows personalized to each customer's vehicle and service history.
$500Per Month · Annual Contract
Hosting & AI Maintenance
Website hosting, AI chat agent upkeep, permanent memory infrastructure, model updates, and ongoing technical maintenance to keep everything running and current.
$75Per Month
Total monthly
$2,375

Note: All one-time costs are due at project kickoff. Geofencing requires a 90-day minimum commitment, paid monthly. Email campaigns are billed on an annual contract, paid monthly. Monthly recurring begins once the site and campaigns are live.

Phase 2 Add-On — Meta Retargeting & Local Ads: Once the site, blog, and geofencing are generating traffic, Facebook and Instagram retargeting campaigns can layer on top — re-engaging site visitors and targeting local audiences with service-specific creative. We recommend evaluating this at the 90-day mark based on traffic volume and conversion data. Pricing available upon request.

The Math: At $2,375/month, you need roughly 2–3 additional high-margin jobs per month (shocks, struts, brakes, diagnostics) to break even on the monthly spend. One brake job covers half the monthly cost. Two shock/strut replacements cover the rest. Everything beyond that is pure margin — and the system compounds every month as your SEO authority, email list, and retargeting audiences grow.

09

What's Included

New high-conversion landing page

Replaces GoDaddy site — real photos, trust signals, lead capture, chat agent, blog integration

AI chat / quiz agent

On-site diagnostic chat that builds service personas, captures email consent, and feeds data to CRM

Blog & SEO / AI-search content — 50+ posts over 6 months

3x/week for 8 weeks, then 2x/week — targeting high-margin services and common customer triggers

AI schema and structured data

Invisible markup so ChatGPT, Gemini, Siri, and Bing cite Boise Automotive Service as a recommended provider

Proprietary CRM with Shopmonkey integration

Customer data, vehicle records, service history, and quiz responses — all in one platform

Automated email campaigns & nurture flows

Service reminders, seasonal campaigns, and maintenance nudges — personalized to each customer

Geofencing campaigns — auto row, competitors, dealerships

GPS-verified targeting via DSP across Google Display, Yahoo, Bing, and 150,000+ sites/apps

Campaign management & optimization

Ongoing refinement, reporting, audience tuning, and creative refresh — hands-on, not set-and-forget

Retargeting — site visitors and in-market users

Re-engage visitors who didn't convert and reach Treasure Valley residents actively searching for auto services

Shopmonkey integration support

Email template and technical guidance for Daniel's Shopmonkey rep to enable the data connection

10

Getting Started

From approval to live in under two weeks.

Week 1

Build & Configure

New landing page built. Blog engine configured. AI chat agent trained on services and brand voice. CRM provisioned. Shopmonkey export initiated.

Week 2

Launch & Publish

Site goes live, replacing GoDaddy. First blog posts published. Chat agent active. CRM importing Shopmonkey data. Email campaigns staged.

Weeks 3–12

Content Sprint & Geo Setup

3 blogs per week publishing cadence. SEO and AI schema building authority. Geofencing campaigns configured, tested, and launched. Email nurture flows activated.

Months 4–6

Scale & Optimize

Blog cadence shifts to 2x/week. Geofencing and retargeting scaled based on data. CRM automations refined. Full system operating and generating leads daily.

11

Next Steps

We Handle

Cullari & Wardell

Everything below is on us — you don't have to think about it:

  • Build new site, blog engine, and AI chat agent
  • Write and publish all 50+ blog posts over 6 months
  • Configure CRM and Shopmonkey data bridge
  • Set up email automation and nurture flows
  • Build and launch geofencing campaigns
  • Provide email template for your Shopmonkey rep
  • Target: live within 2 weeks of approval
Daniel

What We Need From You

Four things to get us started:

  • Approve this proposal and sign off on costs
  • Send your prioritized list of target services (high-margin jobs you want more of)
  • Export customer database from Shopmonkey (CSV) and contact your Shopmonkey rep
  • Have your techs snap photos of the shop, bays, vehicles, and work in progress — phone photos are fine, we handle the editing

Ready to get started?

Let's turn your reputation into a growth engine.

Let's Go